FAQ

1. Are you factory?
  Yes. We are a professional manufacturer factory of caster.
DA YIN WEI TONG., LTD. is a factory makes a unique patent office furniture PU caster. All our 
Products are manufactured in central Taiwan. Our technical team used experience on how to 
use the quality of PU materials well.
2. How can I visit your factory or office?
  Welcome your visit to DYWT. Please try to contact our sales managers first by email or telephone and we will make the appointment and arrangement to pick you up at the airport as soon as possible.
3. Can you produce the caster as customer design?
  Welcome to send us the design or sample, we will calculated the cost and unit price for you as soon
as possible.
4. May I get your sample for free?
  Sure, you can get our free sample, please contact us first.
5. How about the plastic ball caster packing?
 

Flexible packing according to the specific requirements of the clients.
Welcome to visit DYWT . Please feel free to contact us .

6. How can we get to know the quality before placing an order?
 

Samples are provided for quality test.

7. How long is the delivery time?
  30-35 days after received the deposit.If you have special requirement on delivery time, 
please let us know.
8. What's the payment terms?
  Normally Bank transfer or other as your request.
9. What should we do if quality defects occurred after received the goods?
  Please kindly send us photos with detailed description by email, WE will solve it for you immediately,refund or exchange will be arranged once verified.
10. Is it possible to load mix-products in one container?
 

Yes, it’s available


ABOUT US

Da Yin Wei Tong CO., Ltd. is professional PU caster wheel manufacturer in Taiwan since 2006; we offer caster wheels for office chair and home furniture. We have wheel diameter from 50 to 65mm with multiple colors and various stems for choice. Our current markets mainly distribute in USA and Europe, we focus on offer PU casters for high-value chair or replacements for end user.

  

 

CONTACT US

  • TEL : +886-49-2319985
  • FAX : +886-49-2319938
  • E-mail : info@dywt.com.tw
  • No.355, Sec. 4 Dunhuang Rd., Caotun Township Nantou County 54252, Taiwan